Technical Support for Rock Drills: How Nova Rock Drill Helps You

Buying spare parts is only part of the service. Nova Rock Drill provides comprehensive technical support to help customers get the most from their rock drilling equipment.

Part Identification

Not sure which part you need? Our technical team can identify the correct part from your drill's model number, serial number, or photos. We maintain extensive technical documentation for all major rock drill brands.

Compatibility Verification

Before ordering, we verify that the parts you need are compatible with your specific drill configuration. This prevents costly mistakes and ensures the parts will fit and function correctly.

Troubleshooting Support

If your drill is not performing correctly, our technical team can help diagnose the problem. We provide troubleshooting guidance by phone, email, or video call, helping you identify the root cause and the correct solution.

Maintenance Guidance

We provide maintenance guidance for all major rock drill brands, including service intervals, torque specifications, and assembly procedures. This helps your maintenance team perform work correctly the first time.

Training

We offer technical training for maintenance teams on rock drill service and repair. Training can be conducted at your site or remotely via video conference. Contact us to discuss your training requirements.